Privacy Policy

Last updated: November 11, 2026

CrewSync ("we") runs crewsyncbc.ca, a service that connects construction workers with staffing agencies and contractors in British Columbia. We follow BC's Personal Information Protection Act (PIPA). This policy explains what we collect, why, and your choices.

What we collect

• Your mobile number, to sign you in with a texted code and to send shift requests and updates.
• Worker profiles: name, trade, years of experience, city, languages, work history, tickets and expiry dates, certificate photos or PDFs you upload, your available days and hours, and ratings.
• Hiring profiles: your name, role, company, phone and work area.
• Shift requests and ratings between workers and hirers.

Who can see it

• Signed-in users can see worker profiles that are set to visible, hiring profiles and ratings.
• Certificate files can only be opened by the worker and by users with a hiring profile.
• Phone numbers are not shown on profiles. A worker's and a hirer's numbers are shared with each other only after a shift is accepted.
• Shift requests are only visible to the worker and hirer involved.

Service providers

We use Supabase (database, sign-in and file storage), Netlify (website hosting) and Twilio (text messages). They process data for us under their own security and privacy terms and may store it outside Canada, including in the United States.

Text messages

By signing up you agree to receive texts about your account and shift requests. Message and data rates may apply. Reply STOP to any message to stop texts. We don't send marketing texts.

How long we keep it

We keep your information while your profile exists. You can hide or delete your worker profile at any time from Edit profile; certificate files are deleted with it. To close your account completely, contact us and we'll remove your sign-in and remaining data within 30 days, except records we must keep by law.

Your rights

You can ask to see or correct the personal information we hold about you, or withdraw consent. Contact our privacy contact below. If you're not satisfied, you can contact the Office of the Information and Privacy Commissioner for BC.

Contact

Privacy contact: Renzo Barraza, CrewSync, Burnaby, BC. Email: [add your business email]